Rewards Come True & Your Say Pays Panel Program

Terms & Conditions (Last updated Oct 10, 2019)

In these Terms and Conditions, “Rewards Come True Panel program”, “Rewards Come True Surveys”, “Your Say Pays” and “Survey” means the data collected for Rewards Come True. “You” and “Your” means the person who has entered their personal details. “We”, “Us” and “Our” means iGoDirect Group Pty Ltd, ABN 17 110 897 320 trading as Rewards Come True.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. You warrant that you are at least 18-years-old and you are legally capable of entering into binding contracts. If you are under 18-years-old, you warrant that you have obtained consent from your parent or guardian and they agree to be bound by these Terms on your behalf. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of iGoDirect Group and its licensors. The Service is protected by copyright, trademark, and other laws of both the Australia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of iGoDirect Group. Nothing in these Terms constitutes a transfer of any Intellectual Property rights from us to you.

Copyright, Trade Mark and other Intellectual Property Rights

Except as otherwise expressly noted, all images, illustrations, designs, graphics, icons, photographs, text, audio clips, video clips and other materials that appear as part of the Site as well as the selection, arrangement and organisation of the foregoing and the Site as a whole (collectively, "Content") are subject to copyright, trade mark, service mark, trade dress and/or other intellectual property rights or licences and rights of privacy, titles and interest in and to which are owned by, licensed or which may otherwise be used by us or our suppliers.  All software used on this Site is the property of IGoDirect Pty Ltd, its suppliers or third parties as applicable and is protected by Australian intellectual property laws.

Personal Information

All personal information is collected, used and disclosed in accordance with our privacy policy. The privacy policy is hereby incorporated by reference into, and made a part of, these Terms.

Opting in to the Rewards Come True Surveys / Your Say Pays program

  1. The survey program is open to Australian Residents over the age of 18
  2. By opting in to the Rewards Come True Surveys / Your Say Pays program, you will be asked to provide personal information. You can:
    1. update or change this information at any time by contacting iGoDirect Group, PO Box 1070 South Melbourne VIC 3205 or by email ;
    2. Opt out at any time by sending an email to surveys@cometrue.com.au with the subject line 'OPTOUT'
  3. By providing this information you may receive invitations, surveys, polls etc. to complete various activities, which are optional to complete
  4. The content may be provided by third parties, or provided by iGoDirect or its divisions, Rewards Come True and Your Say Pays.
  5. Information collected includes:
    1. information provided directly to us from you;
    2. information about use and interaction with iGoDirect or its divisions, Rewards Come True and Your Say Pays;
    3. information collected through the Rewards Come True Surveys / Your Say Pays program, gift card usage, applications, third parties or other websites.
  6. Rewards Come True Surveys / Your Say Pays program promotions may include opportunities for additional gift card rewards or competition entries. In these cases, separate terms and conditions would be provided.
  7. Usage of the information provided includes:
    1. sending alerts and notifications for activities (such as surveys or polls);
    2. Using responses from, activity and additional behaviours to provide aggregated and/or de-identified information for further analysis and use, including publication of the de-identified results;
    3. Maintain data quality;
    4. Improve and personalise the iGoDirect or its divisions, Rewards Come True / Your Say Pays experience;
    5. Conduct aggregated and/or de-identified analysis to determine target audiences for activity.
  8. We will not sell, trade, give or rent any personal information to a third party unless:
    1. expressly consented;
    2. such disclosure is permitted by Terms of Service;
    3. required to do so by law;
    4. When we provide information to third parties, information is presented in aggregated / de-identified format;
    5. We never provide personally identifiable information to a third party unless you expressly grant permission to do so;
  9. Overseas handling of information. Information is stored in secure servers connection and stored at a server located in Australia. In no other cases will information be shared or handled in  countries other than Australia.
  10. Enquiries can be directed to Privacy Manager at iGoDirect Group, PO Box 1070 South Melbourne VIC 3205 or by email info@rewardscometrue.com.au;

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by iGoDirect Group.
iGoDirect Group has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that iGoDirect Group shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We only provide links to external websites as a convenience, and the inclusion of such a link to external websites do not imply our endorsement of those websites. You acknowledge and agree that when you access other websites on the Internet, you do so at your own risk.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Limitations on User Accounts

A user may not create more than one (1) Survey Panel account or use multiple emails in order to complete multiple entries or responses. Users who attempt to register or use an excessive number of email addresses with the program may be deemed to have violated these Terms of Use to the extent they are deemed to have abused the Service.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection therewith.
If applicable law requires us to provide notice of termination or cancellation, we may give prior or subsequent notice by posting it on the Service or by sending a communication to any address (email or otherwise) that we have for you in our records.

Indemnification

As a condition of your access to and use of the Service, you agree to indemnify us and our successors and assigns for all damages, costs, expenses and other liabilities, including but not limited to legal fees and expenses, relating to any claim arising out of or related to your access to and use of the Servuce or your breach of these Terms and any applicable law or the rights of another person or party.

This indemnification section survives the expiration of your registration, and applies to claims arising both before and after the registration ends.

Limitation Of Liability

You agree that we shall not be liable for any damages suffered as a result of using the Service.

In no event shall we be liable for any indirect, punitive, special, incidental or consequential damage (including loss of business, revenue, profits, use, privacy, data, goodwill or other economic advantage) however it arises, whether for breach of contract or in tort, even if it has been previously advised of the possibility of such damage.

You have sole responsibility for adequate security protection and backup of data and/or equipment used in connection with your usage of the Service and will not make a claim against for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the Service.

Without limiting the foregoing, in no event will our aggregate liability to you exceed, in total, the amounts paid by you to us.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

iGoDirect Group its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, or destruction or unauthorized access or, alteration of or use of record in connection with the use or operation of the Service, whether for breach of contract, tortious behaviour, negligence or any other cause of action.

We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the content contained on the Service for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We disclaim any express or implied warranty representation or guarantee as to the effectiveness or profitability of the Service or that the operation of our Service will be uninterrupted or error-free. We are not liable for the consequences of any interruptions or error in the Service.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect.

It is your sole responsibility to periodically check these Terms for any changes. If you do not agree with any of the changes to these Terms, it is your sole responsibility to stop using the Service. Your continued use of the Service will be deemed as your acceptance thereof.

Contact Us

If you have any questions about these Terms, please contact us at iGoDirect Group, c/-PO Box 1070 South Melbourne VIC 3205 or by email info@rewardscometrue.com.au